Customer Complaint

Dear Valued User,

To ensure that Reflect provides the highest level of service and continue to satisfy you, we ask you to please take a few minutes of your time to let us know if you have any complaint about our services or products through below electronic form to be given directly to the team where our complaints management unit will contact you within three working days.

You can submit your complaint by filling this form (Click here).

Furthermore, you can contact our dedicated Complaints Management unit for any complaint you may have through Customer Complaints Unit E-mail: Complaints.management@arabbank.ps

To download/view the Customer Complaints Guide, please click here