Flash offer: 15% off Voga closet

What are the steps for account retrieval?

To retrieve your account, the system may require you to provide the following information to verify your identity:

  • Your active card number (if applicable)
  • Your card’s PIN
  • Your date of birth
  • A verification selfie
  • Your verification request will be sent for approval

In some cases, you may also need to scan your ID or passport.