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I sent money to the wrong person. What shall I do?

Please note that we will only be able to accommodate wrong send reversal requests if the receiver is not a Reflect user.

Please contact us through the support chat service on WhatsApp: +970595999915, or send an email to the following mail: support@reflectapp.com with the following details:
Message Subject/Title: Sending money – Wrong recipient identity.
Problem details
Your Name
Your phone number
The date and time of the transfer
The phone number that received the incorrect amount
The phone number of the person to whom the amount should be sent
The value of the amount sent